Select “I don’t know my password” if you have forgotten your password. PayPal will ask you to enter your log in email address and ask you a few security questions. If you answer these successfully then PayPal will send you an email with instructions on how to reset your password. Select “I don’t know what email address I used” if you have forgotten your email address. PayPal will ask you to enter your password and answer some security questions that you had chosen when creating your account. After answering the security questions PayPal will disclose the email address used to log in to your PayPal account.