You should also check the size of your SIM card and what your phone requires. If you got the SIM card from your carrier, it’ll most likely be the right size. If, however, you are transferring your SIM card, it might be the wrong size. Most modern phones use a Nano SIM card, which is a different size than a micro SIM. For example, older Samsung Galaxy phones used a micro SIM, but the newer Samsung Galaxy phones require a Nano SIM, so they aren’t transferable between some phones unless you purchase an adapter.
If you don’t have a SIM card removal tool, it’s safe to improvise with a paper clip, earring, or anything else that fits in the hole. Just remember to push straight in and not pry! Some trays could be located next to microphone holes. If that’s the case for you, the hole you’re looking for is really close to the tray (it could also be included in the tray outline). Pushing the tool (or paperclip) in should pop the tray out.
If your phone has 2 slots for 2 SIM cards, make sure that you insert your SIM card into Slot 1. This will be designated on your tray with a “1” and “2”. The tray should reflect the irregular shape of the SIM card, so match it to make your card lay flat. If your SIM card overlaps the outlined shape, or falls through the hole, you most likely have the wrong size for your SIM card and need to get a different one from your carrier.
If you don’t see this, turn off your phone and try to insert the SIM card again, making sure it’s seated properly with the bronze side pointing down. That bronze chip is pretty easy to scratch or damage, so if you think it’s broken you might need to request a new one from your carrier. Shopping for a new Android device or tech accessories? Check out our coupon site for Samsung discounts.