Check that you have any needed expansions for the Sim. If a Sim was created with clothing, hair, or accessories from an expansion or stuff pack you don’t have, they won’t look the same when you install them.

The download will be saved to your computer’s Downloads folder.

On Windows, use 7Zip to extract files. Right-click on the file and click Extract to /*. On Mac, use The Unarchiver. Double-click on the file to extract it.

Open Create-a-Sim. Change the new Sim to the age and gender of your newly-installed Sim. (For instance, if the custom Sim is an adult female, change the Sim to an adult female. ) Open the Sim Bin. It’s the icon of three people, above the name box and next to the Randomize icon (the dice). Find and click your Sim in the Sim Bin. They’ll have a custom content star in their thumbnail.